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YEARS
Serving families across Arizona and Utah
Nursing home abuse and neglect attorneys
You placed someone you love in a care facility because they needed help you could not provide alone. That facility made promises — about staffing, about supervision, about basic dignity.
When those promises are broken, the injuries are rarely accidents. They are the predictable result of decisions a facility made about cost, staffing, and priorities. We investigate those decisions, and we make Arizona facilities answer for them.
Arizona elder neglect is what we do
Most of the nursing home and assisted living cases we handle are in Arizona. We know the facilities, the operators, and the corporate structures behind them — including the multi-facility chains that show up in file after file. When the same facility produces the same failure repeatedly, that pattern is not background noise. It is evidence, and we know how to develop it.
Arizona gives families a set of protections built specifically for vulnerable adults, separate from an ordinary negligence claim. Those protections change what a case is worth and what a facility has to answer for. Building a case under them takes familiarity with how they actually work in Arizona courts.
We take cases from any county in Arizona and any county in Utah.
Signs families notice first
Facilities rarely disclose what went wrong. Families are usually the ones who spot the problem — often before anyone tells them there is one.
Physical signs
- Pressure injuries, particularly on the heels, hips, tailbone, or shoulder blades
- Unexplained fractures, bruising, or head injuries
- Rapid weight loss or signs of dehydration
- Repeated urinary tract infections, or infections left untreated
- Falls the facility cannot clearly explain
- Poor hygiene, soiled linens, unchanged clothing
- Over-sedation or sudden medication changes
Behavioral and environmental signs
- Withdrawal or fearfulness around particular staff members
- Reluctance to speak openly when staff are present
- New restrictions on visiting hours, or requests that you call ahead
- Staff turnover, unfilled shifts, long call-light response times
- Missing personal property or unexplained financial activity
If your loved one is in immediate danger, call 911. In Arizona, suspected abuse, neglect, or exploitation of a vulnerable adult can be reported to Adult Protective Services through the Arizona Department of Economic Security. In Utah, reports go to Adult Protective Services through the Department of Health and Human Services. Reporting and bringing a civil claim are separate paths — you can do both.
The cases we take
- Pressure injuries and wound neglect. Stage 3 and Stage 4 ulcers, wounds never properly assessed or offloaded, and wounds a facility failed to document as they worsened.
- Falls and fall-related injuries. Hip fractures, head injuries, and repeat falls where the care plan was never updated after the first one.
- Malnutrition and dehydration. Missed meals, unmonitored intake, and feeding assistance charted but never provided.
- Medication errors. Wrong drug, wrong dose, missed doses, and chemical restraint through inappropriate sedation.
- Infections and sepsis. Untreated urinary tract infections, wound infections, and delayed transfer to a hospital.
- Elopement and wandering. Residents who left the facility unsupervised because monitoring failed.
- Unsafe transfers and lift injuries. Improper technique, one-person transfers that required two, equipment used incorrectly.
- Physical, sexual, and emotional abuse. By staff or by other residents, where the facility failed to supervise or intervene.
- Improper or unsafe discharge. Residents moved out without adequate planning, notice, or a safe destination.
- Assisted living and memory care neglect. Facilities that accepted residents whose needs exceeded what they were staffed or licensed to provide.
- Hospice and end-of-life neglect. Where pain management, wound care, or basic attention failed in a resident's final weeks.
- Wrongful death. Where abuse or neglect caused or accelerated a resident's death.
What sets these cases apart
Nursing home cases are not ordinary injury claims. The proof lives inside the facility’s own systems.
The chart tells the story
Every facility must assess residents, build a care plan, and document the care it delivers. When the record shows a plan that was never followed or assessments that were skipped, that gap is the case.
Electronic records leave a trail
Charting systems log who entered what, and when. Audit trails routinely show entries created hours or days after the care they describe. Facilities do not volunteer that data. We know to ask, and what to do when they resist.
Staffing is often the root cause
Individual caregivers are usually not the problem. Payroll and scheduling records frequently show a facility understaffed as a budget decision made well above the floor.
Ownership is layered
Facilities are commonly held through management companies, operating entities, and property holding companies. Identifying every responsible party matters, and it takes work.
Evidence disappears
Records get overwritten, video is recycled on short retention cycles, and staff turn over. Early involvement matters more here than in almost any other kind of case.
Arizona has its own framework
Claims for vulnerable adults in Arizona are not the same as ordinary negligence claims, and the difference affects both what must be proven and what a case is worth.
Call us now
Every day matters in these cases. Video is recycled on short retention cycles. Records get amended. Staff move on. Filing deadlines start running before most families learn what actually happened.
Before you sign anything the facility puts in front of you, and before you agree to any explanation of what went wrong, talk to us. The call is free and it costs you nothing to find out where you stand.
How we handle your case
- No fee unless we recover. We take these cases on contingency. Nothing up front.
- Free case review. We will tell you honestly whether we think you have a case, including when we think you do not.
- We do the record work ourselves. These cases are won in the chart, and we read every page.
- You will talk to your attorney directly. Tyler Brown is personally involved in every nursing home file. You will also work with our paralegal on records, scheduling, and day-to-day questions — that is how the work gets done well and how you get answers quickly.
Questions families ask
Do you handle cases in Arizona?
Yes. Arizona nursing home and assisted living cases make up the majority of our elder neglect practice.
How much does it cost to talk to you?
Nothing. The consultation is free, and we work on contingency — our fee comes out of a recovery, and only if there is one.
We signed an arbitration agreement at admission. Is that the end of it?
Not necessarily. Whether an admission arbitration agreement binds you depends on who signed it, what authority they had, and how it was presented. Bring us the paperwork.
My loved one has passed away. Is it too late?
No. Claims can be brought on behalf of a person who has died, though the process is different and estate paperwork may need to be opened first. We can walk you through that.
Nobody has been appointed to handle the estate. Can we still do anything?
Yes, and that is a normal starting point rather than an obstacle. Arizona requires a personal representative to bring certain claims, and getting one appointed is part of what we help families do.
The facility says the injury was unavoidable. Is that true?
Sometimes it is. Certain wounds and declines genuinely cannot be prevented in a medically fragile person. The question is whether the facility assessed the risk, planned for it, and did what its own plan said it would do. That answer is in the record, not in what the facility tells you.
Will I have to go to court?
Most cases resolve without trial. Some do not. We prepare every case as though it will be tried, because that is what produces a fair result either way.
How long will this take?
It varies. Records collection alone can take months. We will give you a realistic timeline once we have seen what we are working with, and we will not disappear between updates.
Tell us what happened
We will listen, review the records, and tell you straight whether there is a case here.
6925 S Union Park Center, Suite 210, Cottonwood Heights, UT 84047