Nuttall Brown & Coutts

  • Personal injury attorneys
  • Serving Utah
45+ YEARS
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Privacy Policy

Nuttall, Brown & Coutts (“the Firm,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit https://www.nuttallbrown.com and related pages (the “Website”), submit a form, request a free case review, call or text us, schedule a consultation, use chat tools on our site, or otherwise contact us.

Important: This Policy applies to website visitors and prospective clients. If we represent you, additional confidentiality rules apply under the Utah Rules of Professional Conduct and the attorney-client privilege. Those rules are stricter than this Policy and are not replaced by it. Submitting a form or contacting us does not create an attorney-client relationship.

1. Information we collect

Information you give us

  • Name, phone number, email address, and postal or ZIP code
  • Details about an accident, injury, or potential claim
  • Appointment or consultation requests
  • Messages you send through forms, chat, email, text, or phone
  • Any documents or photos you choose to send

Information collected automatically

  • IP address, browser type, device type, and general location
  • Pages viewed, links clicked, referring website, and date and time of visit
  • Cookies, pixels, and similar technologies used for site function, analytics, and advertising

Information from third parties

We may receive information from advertising platforms (including Google Ads and Google lead forms), scheduling tools, review platforms, analytics providers, call-tracking providers, and people who refer you to us. Please do not send Social Security numbers, full medical records, or other highly sensitive information through a website form unless we specifically ask you to do so through a secure channel.

2. How we use your information

We use personal information to:
  • Respond to case-review and consultation requests
  • Contact you by phone, email, or text about your inquiry
  • Evaluate whether we may be able to help you
  • Operate, secure, and improve the Website
  • Measure advertising performance, including Google Ads
  • Comply with legal, ethical, and professional obligations
  • Protect the Firm, our clients, and the public against fraud or misuse

We do not sell your personal information.

3. Google Ads and lead forms

If you submit a Google Ads lead form or another online form linked to our advertising, we receive the information you enter (such as name, phone number, email, and answers to qualifying questions). We use that information only to follow up on your request and to operate our practice.
Our ads and lead forms include a link to this Policy. Google and other platforms also collect data under their own policies.

4. Cookies, analytics, and advertising

We may use cookies and similar tools to keep the Website working, understand how visitors use the site, show relevant ads, and measure whether our ads are effective.
You can control cookies through your browser settings. Blocking cookies may limit some site features. Advertising platforms such as Google may use their own cookies and identifiers. You can adjust ad settings through Google’s ad settings pages.

5. How we share information

We may share information with:
  • Attorneys, staff, and contractors who help us respond to your inquiry or handle a matter
  • Service providers who host our website, email, phone systems, scheduling, analytics, advertising, or form processing, under obligations to protect the information
  • Insurance companies, medical providers, courts, or opposing parties only if you become a client and disclosure is needed to handle your case, or as required by law
  • Law enforcement or regulators when required by law or to protect legal rights
We do not share your inquiry information with other law firms for their marketing unless you ask us to refer you.

6. Text messages and phone calls

If you give us your phone number, we may call or text you about your inquiry or case. Message frequency varies. Message and data rates may apply. You can opt out of marketing texts by replying STOP. Reply HELP for help. Opting out of texts does not cancel calls about an existing case if you are a client, except as required by law.

7. How long we keep information

We keep inquiry information as long as needed to respond to you, run our practice, meet legal and ethical recordkeeping duties, and resolve disputes. Client files are retained according to our file-retention practices and professional rules.

8. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No website or transmission is completely secure. Please use caution when sending sensitive information online.

9. Children’s privacy

Our Website is intended for adults. We do not knowingly collect personal information from children under 13 for marketing. If you believe a child submitted information, contact us and we will delete it where appropriate.

10. Your choices

You may:
  • Ask us what inquiry information we have about you
  • Ask us to correct inaccurate contact information
  • Ask us to delete inquiry information, subject to legal and ethical retention duties
  • Opt out of marketing emails or texts

If you are a client, some requests may be limited by our duty to keep case records.

To make a request, call 801-255-2102 or write to:

Nuttall, Brown & Coutts
6925 Union Park Center, Suite 210
Midvale, UT 84047

11. Third-party links and tools

Our Website may link to third-party sites or tools, including scheduling pages, maps, review sites, or chat tools. Those services have their own privacy policies. We are not responsible for their practices.

12. Changes to this Policy

We may update this Policy from time to time. The “Last updated” date will change when we do. Continued use of the Website after an update means you accept the revised Policy.

13. Contact us

Nuttall, Brown & Coutts
6925 Union Park Center, Suite 210
Midvale, UT 84047
Phone: 801-255-2102
Website: https://www.nuttallbrown.com